Clinical Applications and Sales Specialist
SUMMARY: The Clinical Applications and Sales Specialist (CASS) is responsible for all aspects of Procedural and Technical Support and will also engage in Selling Opportunities through product demonstrations and direct interactions with customers and market partners. This position will participate actively in onsite training for physicians, technical staff, tradeshows and special events. This position requires thorough knowledge of FHCs clinical and research equipment. This position requires frequent travel in order to provide customer service and meet the technical and training needs of FHC’s customers. This position is also responsible for growing both research and clinical revenue profitably (goal as mutually determined by your supervisor), within the territory. He/she will be assigned through the execution of an established and comprehensive marketing and sales plan. He/she is responsible for identifying, establishing and maintaining communication with research and clinical customers and contacts in their assigned region. The CASS will be expected to utilize presentations and demonstrations linked with interpersonal selling skills and marketing tools to achieve company defined revenue, product and project objectives. It is expected that the CASS is a product expert to the level of being able to guide product use and attend and support surgical cases. The CASS will be responsible for administration, maintenance and accuracy of market, customer and contact information through a CRM system.
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