1 Year Leadpoint Service Agreement
Catalog Number: SERV-WAR-LDPT
The One Year Leadpoint™ Service Agreement will cover the Leadpoint™ and microTargeting™
Drive Systems.
The One Year Leadpoint™ Service Agreement will cover the Leadpoint™ and microTargeting™
Drive Systems. Warranty will include all labor and parts for one year to restore system to original
operating specifications as defined by the manufacturer should malfunction occur. This warranty
will also include one day of onsite service or training per annual contract. Additional onsite
services are available and will be provided at standard rates. This agreement will also include
10 hours of technical phone support. If available, a free loaner will be provided if equipment
cannot be fixed onsite.
Note: Purchase of a service contract is predicated upon a thorough product
inspection and functional check of the system to ensure the equipment has not
been modifi ed, severely damaged or is not currently in need of serious repair.
For MER Systems, this inspection is performed onsite and charged as a regular
service visit. Please note: service contracts and warranties do not cover damage
caused by use inconsistent with the Directions for Use (“DFU”), non-validated
sterilization, unauthorized maintenance, cut cables, tubes and microelectrodes,
or missing parts. Replacement parts not covered will be billed at list price, less
25%. FHC reserves the right to refuse the issue of a service agreement on
equipment which is more than 5 years old and has not been continuously
covered by a service agreement.
